Treasury Management Officer

The Treasury Management Officer III acts as a supervisor in the absence of the department manager. Completes RFPs as designated by department manager. Trains new treasury management officers and support staff. Demonstrates comprehensive knowledge and understanding of all deposit products and services. Demonstrates deposit products and services to potential and existing customers. Provides sales support and assists associates, customers and prospective customers with deposit products and business services, such as treasury management services, lockbox service, sweep accounts and merchant services. Provides analysis of customer profitability and account penetration. Provides relationship managers with status reports on an ongoing basis.

MAJOR RESPONSIBILITIES

• Calls upon customers regarding Bank products and services through a coordinated effort with relationship managers and branch managers.
• Understands and follows operating procedures for all business products. Provides professional sales support to all Bank areas involved with business services products.
• Analyzes business customer needs to determine competitive strategies for treasury management services. Recommends changes to facilitate customer services while increasing profitability.
• Always maintains a professional appearance before customers.
• Opens new business accounts when necessary to prepare and provides deposit services proposals.
• Drives to various business locations when calling upon customers.
• Provides training for staff and customers as necessary.
• Prepares and provides deposit services proposals/contracts for title companies, municipalities and government agencies.
• Demonstrates products and services to business customers, such as treasury management, on-line banking via the Internet, lockbox services and sweep accounts.
• Maintains a current understanding of Bank policies and procedures in compliance with all federal and state laws, including but not limited to Bank Secrecy Act (SARs, CIP, OFAC), Information Security (GLBA), Identity Theft Red Flags, Financial Elder Abuse Reporting, and any other applicable regulations that may be specific to your job duties.
• Participates in product development and conversions as necessary.
• Assists in product and price comparisons with competition.
• Assists with sales promotions.
• Submits to supervisor monthly activity and pipeline reports regarding sales performance.
• Works with relationship managers and branch managers to identify and resolve questionable transactions.

OTHER RESPONSIBILITIES

• Performs other work-related duties as assigned.
• Performs other work-related duties as assigned.

EDUCATION, EXPERIENCE AND OTHER SKILLS REQUIRED

• High school diploma or GED required. Undergraduate degree preferred.
• Five or more years of Treasury Management sales experience.
• Ability to open customer accounts using Bank sales new accounts software.
• Ability to perform each duty and responsibility satisfactorily.
• Ability to utilize personal computers and Windows driven programs.
• Ability to adapt to fast-paced work environments and meet deadlines.
• Excellent written and verbal communication skills.
• Ability to adapt to fast-paced work environments and meet deadlines.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Security Clearance Required: No